Refund policy

Return & Refund Policy

Last updated: 03/02/2026

At VanotiumShop, we stand behind the quality of our products. If you are not completely satisfied with your purchase, we’re here to help.

1. 30-Day Money-Back Guarantee

We offer a 30-day risk-free guarantee from the date of delivery. If you are not satisfied with your order, you may request a return within 30 days of receiving your item.

To be eligible for a return:

The item must be unused and in its original condition
The item must be in its original packaging
Proof of purchase is required

2. Non-Returnable Items

For hygiene and safety reasons, we may not accept returns of products that:

Show clear signs of use
Are damaged due to misuse
Are returned after the 30-day period

3. How to Start a Return

To initiate a return, please contact us at:

📧 support@vanotium.com

Include your order number and reason for return. Our team will provide return instructions.

Please do not send items back without contacting us first.

4. Refund Process

Once we receive and inspect your return:

We will notify you of approval or rejection
If approved, your refund will be processed to your original payment method
Refunds may take 5–10 business days to appear, depending on your bank or payment provider

Shipping fees (if applicable) are non-refundable.